We are currently seeking a Call Center Representative in the western suburbs of Chicago. Our client is looking for sharp, motivated and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, entrepreneurial company. As a Call Center Representative, you will be required to provide superior customer service, complete inbound calls as well as provide information about customers questions.
Call Center Representative
Answer phone calls, reply to emails and resolve customer issues
Independently manage the needs of customers
Update account information in a comprehensive database
Maintain quotas, goals and metrics
Accurately notate and determine issues with customers and their inquiries
Call Center Representative Requirements:
One year of recent communication via phone in a sales, telemarketing, or customer service environment
Ability to work well independently and also contribute to the overall success of the team
Excellent oral and written communication skills
Superior interpersonal skills and strong attention to detail
Ability to multi-task effectively and flexible to adapt to change
Ability to type 35 words per minute
If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!
Associated topics: call center associate, client, customer care, customer care associate, customer care representative, customer care specialist, customer service representative, phone, representante de servicio al cliente, technical assistant
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.