Director, Provider Services

Employment Type

: Full-Time


: Miscellaneous


Company: Oak Street Health 

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

Role Description: 

The Director of Provider Services will lead the evolution of the provider hiring function for the organization. At Oak Street, talent acquisition and management of the provider group represents a critical value-creation lever and opportunity to impact our culture and leadership development. The Provider Services team hires 100+ providers per year with far more on the horizon, and the Director of Provider Services is responsible for leading our provider recruiting effort. The role has high visibility inside and outside of the organization and an opportunity for development as Oak Street continues to grow across the nation.

The Director of Provider Services recruiting oversees the following:

  • Management of the Provider Services recruiting team, currently a team of eight

  • Owning full-cycle physician and NP/PA recruiting, including developing and iteration on hiring targets with local business owners.

  • Development and execution of regional/local recruiting strategies.

  • Development and execution, in partnership with our marketing team, larger multi-channel marketing initiatives.

  • Development and execution of conference recruiting strategy.

  • Enhancement and growth of residency program affiliations.

  • Support of various provider ancillary/support services.

  • Support of new provider onboarding/orientation programming.

  • Support of provider development and provider engagement programming.

  • Works closely with the Division Presidents/Regional Vice Presidents to analyze and understand patient demand. In partnership across the organization forecasts supply and demand to determine the number and timing of provider hires for the year.

  • Has or can develop an intimate knowledge of the medical training process (i.e., medical school, internship, residency, etc.).

  • Identifies recruitment needs, position qualifications, and recruitment strategy.

  • Enhances recruitment materials and sourcing methods.

  • Owns the candidate pipeline by working relationships with schools, residency/fellowship programs, medical societies/associations.

  • Pre-screens candidates, coordinates remote and on-site interviews, conducts face-to-face interviews, and collects and synthesizes feedback from the interview panel. This includes ongoing evolution/improvement of our candidate experience.

  • Engages external recruitment firms when necessary; negotiates rates and contracts with such firms.

  • Leads the contracting and negotiation when hiring physicians and NP/PAs.

  • Maintains and evolves the database of candidate information and development of physician recruitment metrics to measure success and plan for future recruitment initiatives.

  • This role reports to the Senior Vice President of Provider Services.

    What are we looking for?

  • Minimum 5 years of experience with an interest in or experience in medicine, health care, or physician services. Experience in recruiting is beneficial, but not required.

  • 3+ years of management experience leading, developing, and motivating teams.

  • B.S./B.A. degree required. M.B.A., M.P.H., or other advanced degree welcomed but not required.

  • Excellent skills in database management, verbal and written communications.

  • Ability to function is a startup environment and manage in the midst of ambiguity.

  • Very smart, highly motivated, confident professional who is comfortable working with physicians.

  • Calm, poised person who does not react emotionally to challenging situations/conversations.

  • Proficiency with standard commercial office suite, especially Google Apps for Business and Microsoft Office.

  • Attention to detail in the creation of formal documents and letters regarding physician credentials.

  • Absolute integrity

  • Sense of urgency

  • Appreciation for a challenge and a hunger for growth in a startup environment.

  • Highly professional communication skills, comfortable networking with senior physicians and other healthcare executives

  • U.S. work authorization

  • Someone who embodies being “Oaky”

  • What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and driving for results

  • Being scrappy

  • Next Steps: Please submit your resume to our website or via email to Tayler Stogsdill

    Why Oak Street?

    Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • High levels of responsibility and rapid advancement

  • Headquarters (the “Treehouse”) located in the heart of Downtown, close to many public transit options and great restaurants 

  • Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

  • Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to

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